Fast, Reliable Worldwide Shipping
We ship BikeParka covers worldwide with full tracking from dispatch to delivery.
Estimated delivery times:
- United Kingdom: 2–4 working days (DHL)
- Europe: 3–7 working days (FedEx)
- United States: 3–6 working days (FedEx)
- Canada: 4–8 working days (FedEx)
- Rest of World: 5–10 working days (FedEx)
All orders are dispatched from the United Kingdom.
No Surprise Fees
All taxes and import duties are calculated and paid at checkout.
This means no additional charges on delivery, no customs invoices, and no unexpected costs. The price you see at checkout is the total you pay.
Easy Returns
If your BikeParka isn’t quite right, you are welcome to return it for any reason within 14 days of delivery.
To be eligible for a return:
- Items must be unused and in original condition
- A sales order number or receipt must be included
- Returns apply only to items purchased directly from BikeParka
Download our returns form to get started.
Exchanges
We do not offer direct exchanges. The fastest way to get the right item is to return your purchase for a refund and place a new order.
Refunds
Once your return is received, we aim to process it within 5 working days.
Refunds are issued to the original payment method. Gift returns can only be refunded to the original purchaser.
Faulty or Damaged Items
If your BikeParka arrives faulty or develops a defect, please contact us. We will resolve the issue as quickly as possible with a replacement or refund.
Additional Information
Shipping costs, including expedited and international shipping, are non-refundable. Return shipping costs are the responsibility of the customer.
For international returns, any customs charges must be covered by the sender.
We recommend using a tracked service for returns, as we cannot be responsible for items lost in transit.
If you purchased your item from a BikeParka retail partner, please contact them directly for returns or exchanges.
Need Help
If you have any questions about shipping, returns, or choosing the right BikeParka cover, please get in touch via our contact page. We are always happy to help.